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Access Guide
The Churchill is committed to providing an accessible enviroment for all its patrons.
- When you book please advise us of your particular requirements as staff are trained to give you the best possible service based on the information you provide.
- The ticket sales counter is designed for use by people using wheelchairs.
- For patrons using minicom please telephone 0870 060 6641
- Ticket requests may also be emailed to bromleyaccessbookings@theambassadors.com
A Sennheiser infra-red audio system is provided for hard of hearing patrons and for audio-described performances. Headsets are subject to availability.
There are two types of headsets for people who may sometimes need to rely on artificial assistance for their hearing:
- A headset which amplifies sound.
- A neck loop which transmits the audio signal directly to the hearing aid.
There is also a loop audio system available for use at the Ticket Sales counter. To use, please turn the hearing aid to 'T' setting.
- Guide dogs are welcome in all parts of the building.
- There is direct access from the foyer to Auditorium Circle for up to nine wheelchair users - please request at the time of booking. Your companion may be seated in the row in front so as not to restrict the number of spaces availble to others, but will be admitted free to compensate for the inconvenience. There is also one wheelchair space in the stalls.
- One accessible toilet is provided to the right of Ticket Sales on entering the Circle Foyer. A RADAR key is available from Ticket Sales. Please note there are no accessible facilities if you sit in the stalls.
- People with limited mobility can ask Ticket Sales staff for their advice on the best seating arrangements.
- There is a platform lift from the Circle Foyer to the Circle Bar.
- For theatregoers who would prefer to sit in the stalls a lift is available from the Circle Terrace - please ask a member of staff to escort you.
- All staircases between levels have handrails on both sides and are highlighted.
- Theatre Hosts will be happy to bring drinks to your seats during the interval.
- There is a level access from the pedestrianised High Street and Churchill Way to Ticket Sales, the Circle Foyer and the Circle itself, and from Tetty Way to Stalls row F.
- Town centre parking for Orange/Blue Badge permit holders is available in Churchill Way and Tetty Way.
- Selected performances are sign lanuage interpreted, audio-described and captioned. These can be viewed www.churchilltheatre.co.uk and are listed in the season brochure.
- The brochure is also available in large print, on tape or in braille. To request a copy, or to join our access mailing list, please call 020 8464 7131 or email kathryndenham@theambassadors.com
If you have any further needs please speak to a member of the Ticket Sales team on 0871 297 5477
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