Current Vacancies
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Position: Functions & Events Co-ordinator (Duty Manager) - Stoke-on-Trent
Department:Customer Services
Hours:39 (this position will involve evenings & weekends shifts)
Responsible to:Customer Services Manager
A well-organised individual is required to assist our Customer Service Team.
Key Responsibilities
- To act as Duty Manager, once fully trained, as required to ensure that the Customer Service operation is run smoothly and effectively.
- To oversee the operation of the theatre and FOH areas when acting as Duty Manager ensuring that high standards are met at all times.
- To monitor the appearance of the theatre’s, carrying out building checks and reporting any maintenance/cleaning issues to the Customer Services Manager to ensure that the theatre is maintained to the highest level.
- To take direct responsibility for all Function & Room Hire enquiries from initial enquiry to event day and to ensure that all relevant re-charges and contras are made in compliance with company procedures
- To assist and oversee the setting up of rooms that have been hired or requested- for meetings, events and receptions.
The Ideal Candidate Will Meet the Following Criteria:
- Will be literate and numerate, with good communication and organisation skills.
- Will be prepared to work efficiently for long, sometimes unsociable hours, often under pressure.
- Will have strong leadership skills and be able to manage and motivate a varied team of staff.
- Will be able to present a professional, confident and friendly approach to staff and customers.
- Financial awareness and have the ability to control budgets.
- You will ideally hold a Personal Licence and be Firs Aid trained.
Interested? Then please complete an application form (below) and send it to: Patricia Crowther, Administrator, Victoria Hall, Bagnall Street, Hanley, Stoke on Trent ST1 3AD or email patriciacrowther@theambassadors.com
We strive to be an equal opportunities employer. Closing Date: Friday 25 July 2008
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