Current Vacancies
[back]
Position: Box Office Sales Advisors (Casual)
Venue: Richmond Theatre
Responsible To:Ticketing Manager
Hours of Work:Regular Saturdays and flexible week days
MAIN PURPOSE
To provide a high level of service to over the counter customers and to maximise sales and audience attendance through effective customer care. To pro-actively sell tickets and memberships to the public. To contribute ideas and practical assistance to fulfil marketing strategies.
KEY RESPONSIBILITIES:
- To provide accurate production and building knowledge to all customers in order to satisfy customer needs and access requirements and to maximise sales.
- To sell tickets, memberships and other related products over the counter in accordance with ATG company and venue guidelines.
- To follow procedures for opening and closing the Box Office and procedures for the day to day running of the Box Office.
- To be able to provide appropriate reports when required.
- To administer all payments accurately in order to maximise sales and minimise loss.
- To be responsible for cashing up personal sales at the end of each shift and to assist with the end of day cashing up in order to balance sales against monies.
- To assist with the administration of membership schemes and any marketing related duties as agreed.
- To be aware of theatre sales targets and actively work towards achieving these targets.
- To resolve customer service problems and initiate corrective action in accordance with company/venue guidelines.
- To keep the office tidy and presentable and report any equipment problems to the Ticketing Manager.
PERSON SPECIFICATION
- An interest in the Arts.
- Previous experience in a similar role, preferably Box Office desirable.
- Self motivated, with ability to work on own initiative.
- Computer literate.
- High level of customer care standards.
- Ability to communicate clearly and deal confidently with different groups of people.
- Willingness to work flexible hours, as and when required, including weekends and public holidays.
To apply please complete an application form (below)and send it to: Tamsin McDowell, Richmond Theatre, The Green, Richmond, Surrey TW9 1QJ or email tamsinmcdowell@theambassadors.com
We strive to be an equal opportunities employer. Closing Date: Saturday 23 August 2008
Job application / equal opportunities monitoring forms are now available from this site as 'pdf' and Word documents:
Click here to downoad the application form as a Word document.
Click here to downoad the application form as a 'pdf' document.
Click here to download the Adobe file reader
|
